Existing Suppliers

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RWWA values our Suppliers of goods and/or services, and we are keen to foster successful supply relationships whilst ensuring we comply with WA Procurement regulations. We have a detailed Procurement Framework which all RWWA employees follow to ensure we are fair, transparent and compliant.

We have improved our procure-to-pay processes, and most recently enhanced how we manage and make payments. For further information about this recent change, please see the Invoicing FAQs below.

Procurement and Contract Management Policy

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Procurement Complaints and Appeals

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Invoicing FAQs

We are making improvements to ensure adherence with RWWA’s updated Procurement Policy, to future-proof our systems, and to improve the efficiency of our procure-to-pay processes.

This includes reducing administration time, with the aim of speeding up supplier payments on receipt of a correctly-submitted invoice.

The main impact you will see is speedy payment of correctly-submitted invoices. However, for this to happen, we request that you have a valid contract, purchase order or service request (retail only) prior supplying any goods or services. Please also ensure that invoices for payment by RWWA incorporate the following requirements:

Submit all invoices to invoicesap@rwwa.com.au only, and not to any other contact at RWWA;
Address all invoices to Racing & Wagering Western Australia, and not to any other name;
Clearly display the relevant Purchase Order number, Contract number or Service Request number, including the letter at the start (e.g. include the P of the Purchase Order number);
Provide one invoice per Purchase Order or Contract number i.e. do not invoice for multiple orders on a single invoice. (Service requests may have multiple requests in one invoice)
Send invoices as an email attachment in PDF, TIFF or JPEG format, each attachment containing one invoice;
Clearly display your ABN in a font size not smaller than 10pt, and
Comply with ATO requirement in relation to a valid Tax Invoice.

If all above requirements have been followed, and Goods and Services have been received by RWWA then, yes, the payment will be made within the agreed timeframe.

Please do not provide goods and/or services to RWWA without a valid Contract, Purchase Order or Service Request. If you are requested to provide goods and/or services without being provided with either a confirming document or, at the minimum, a reference that starts with a C (Contract), P (purchase order), SR (service request), please politely decline.

If you require information or advice regarding a specific invoice, please contact the Accounts Payable team by email at invoicesap@rwwa.com.au

If you require assistance or information related to a specific request for goods and/or services, please refer to the individual or team that contacted you to place the order, or contact RWWAProcurement@rwwa.com.au

Existing Suppliers

Invoicing FAQs

How will the changes affect me as a supplier of good and services to RWWA?

Will payment be received within the timeframe specified in my contract or agreement with RWWA?

What happens if RWWA requests goods and/or services from me, as a supplier, but does not provide a purchase order, service request or contract number?

Where can I go for help, advice or more information?