Wagering harm minimisation

We are committed to supporting the communities in which we operate and acknowledge our moral and social responsibilities to promote and encourage responsible behaviour in the community and to our customers.

Our Responsible Wagering Program takes a holistic approach to harm minimisation by:

• Actively promoting a view of shared responsibility.
• Empowering our customers to self-regulate and exclude.
• Operating in real time, enabling us to act swiftly, make informed decisions and cater to the individual needs of each customer.

As a member of the Problem Gambling Support Services Committee (PGSSC), we provide funding to support help services for people affected by problem gambling, their partners and families, including:

• Gambling Help WA: A free face-to-face counselling service.
• Problem Gambling Helpline: A toll-free, 24-hour telephone counselling and referral service. 

The PGSSC also contributes to Gambling Help Online, Gambling Research Australia and Gambling Harm Awareness Week.

Our commitment to responsible wagering ensures our customers can participate in an open, supportive and safe environment.